Privacy Policy

This is a simple summary of how GridHouse handles information when people visit the website or use the product.

Last updated: July 1, 2026

GridHouse is an AI content production product for creative teams, agencies, and small businesses. If you have questions about this policy, contact hello@gridhouse.studio.

Information we collect

GridHouse may collect account details such as your name, email address, company information, login details, billing status, and product preferences. When you use the product, GridHouse may also store content you upload or create, including prompts, brand references, images, videos, comments, review metadata, and workspace settings.

How we use information

To create and manage your account.
To provide AI image, video, asset organization, and review workflows.
To process payments, subscriptions, trials, and usage limits.
To respond to support, product, and partnership requests.
To improve reliability, security, product quality, and customer experience.

Service providers

GridHouse uses trusted service providers for hosting, authentication, storage, database infrastructure, analytics, payments, email, and AI generation. Uploaded assets, prompts, and generated outputs may be processed by those providers only as needed to provide the product.

Your content

You keep responsibility for the content you upload and generate in GridHouse. GridHouse uses that content to provide the product features you request, such as creating branded image outputs, generating short video clips, organizing assets, and supporting review workflows.

Data retention and deletion

GridHouse keeps account and workspace data while it is needed to provide the product, meet legal or billing obligations, resolve disputes, protect security, and support normal business operations. You can request account or data deletion by contacting hello@gridhouse.studio.

Security

GridHouse uses reasonable technical and organizational safeguards to protect account and product data. No online service can guarantee perfect security, but protecting customer assets and company workspaces is a core product requirement.

Contact

For privacy questions, product questions, or deletion requests, email hello@gridhouse.studio.